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The LangaList
Standard Edition

2006-06-05

A Free Email Newsletter from Fred Langa
That Helps You Get More From Your Hardware, 
Software, and Time Online

Please visit our sponsors and help keep the LangaList S.E. free!

Contents:

1) "NTLDR is missing"
2) Defrag Just Won't Finish
3) Drowning In Dead Drivers
4) More Mothballs
5) Firewall Incorrectly Blocks Local Traffic
6) Three More Winners!
7) Too Many "KB" Files Cluttering Disk
8) Yet *Another* Code Load Success Story
9) Hoist By Their Own Petard
10) "Windows Genuine Advantage" Glitch
11) Stubborn Partition Won't Be Deleted
12) Printer Control Tool
13) Cleanup Wizard Refuses To Clean
14) Optional Links
15) Just For Grins

Next Issue:
2006-06-08

 

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1) "NTLDR is missing"

Dear Fred, I thoroughly enjoy your letter. Now I'm not particularly geeky. I run a small architectural firm which means I do the computer fixes for the most part.

The other day, having suffered computer woes on two home computers that on computer 'A' required WindowsXP to be reinstalled and 'B', a laptop, required its drive to be re-imaged and software reinstalled (both long stories, but both successful outcomes) I encountered at my small office the proverbial things occur in threes: my CAD station wouldn't boot, "NTLDR is missing". As this had happened before, I had found on the internet a work around boot disk that enabled me to boot into WindowsXP. I tried a number of minor suggestions from the internet, like copying fresh from the Windows CD the boot files and ensuring that my BIOS was up to date. I considered other options, ultimately was considering a fresh install of Windows, but resigned myself to just booting with the boot CD for the time being.

That night I mentioned my frustration to my son, the computer geek, who suggested that maybe the computer was trying to boot of the wrong disk. In all of my desktop computers I have two hard drives, one completely separate for backup purposes only. So the next day I checked the BIOS, and indeed, the computer was trying to boot from the non-operating system drive. I easily adjusted the order, and voila, the computer boots like a dream. Now I don't know why the boot order got reversed, but I do know that nowhere that I found when searching for ways to resolve "NTLDR is missing" did any suggest that there might be a problem with boot order if one has more than one drive. So I thought that I'd pass this one along. Perhaps its so simple,
its obvious, but it seems worth repeating. ---Bill Menzel

Thanks, Bill! Normally, an "NTLDR is missing" message is a showstopper. Like "Missing HAL.DLL," "Invalid Boot.Ini," and "Windows could not start..." messages, you're dead in the water.

We covered ways to get past "Missing HAL.DLL," "Invalid Boot.Ini," and "Windows could not start..." messages in the article here: http://www.informationweek.com/story/showArticle.jhtml?articleID=185301251 .

And normally, a missing NTLDR isn't too hard to work around. (See
http://support.microsoft.com/?kbid=318728   and
http://www.google.com/search?q=ntldr+is+missing )

But a munged boot order is a nonobvious thing--- it's the kind of problem that could leave you really scratching your head and/or cost you hours of unnecessary troubleshooting and rebuilding.

 I'm going to remember to check boot order when or if I ever have a "missing NTLDR" message again!

(BTW: You check the boot order in the BIOS:
http://www.google.com/search?q=enter+bios )

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2) Defrag Just Won't Finish

Hello Mr. Langa. I hope you can help me with this problem. My computer will not defrag. This is the first time I've had a problem with it. When I run defrag it gets to about 12 percent and stops  with a message saying some files cannot be defragmented.
 
I am running XP home (sp2). The last thing I have added is the jv16 power tools, paid edition, and used it to clean my registry.
 
the log file reads as follows. [long log file deleted for publication due to size]

Thanks for a great Langa List. ---Bernie

Nothing jumped out as an obvious problem in your log file, Bernie, so my first thoughts are that there's either a disk problem; or that some open/in-use file is in the way; or that perhaps a security tool is preventing Defrag from moving a system file, thinking it's malware at work.

I suggest you run Chkdsk in "thorough" mode: Open "My Computer," right click on your C: drive, and select Properties/Tools. Click "error checking" and tick both check boxes in the next dialog. Click to start the error check, and most likely you'll get a notice that the "disk check could not be performed," and offering to run Chkdsk at reboot. Choose Yes, and then manually reboot your PC to let Chkdsk get started.

It's best to do this at night, when you're done with the PC: Although the standard Chkdsk ("automatically fix file system errors") is pretty fast, the deeper fix ("scan for and attempt recovery of bad sectors") can take quite a while. So, let the PC churn as long as it needs to, overnight.

The next day, your PC's hard drive should be thoroughly checked and OK. Reboot again, and start hitting the F8 key as the boot begins. (You may need to tap on it quite a few times to catch the moment when the awakening Windows looks for that keystroke.)

The F8 key interrupts the normal boot and presents you with a menu of boot options, including Safe Mode. Select that. Windows, in Safe Mode, runs in a minimalist configuration: You do have a graphical interface and can run some software, but many of the OS's higher functions are unavailable, creating a simpler environment for maintenance and repair.

If your antivirus or other security tools are running in Safe Mode, temporarily disable them or turn them off.

Now run Defrag from the command line: Click Start/Run, and in the Run box, type

defrag c:

This activates the bare-bones defrag, sans graphical interface--- again, making the operating environment as simple as possible.

Odds are, Defrag will now work to completion. You then can reactivate your security tools, reboot, and use the PC normally!

More:
http://google.com/search?l&q=defrag+site%3Alanga.com
http://langa.com/u/6a.htm

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3) Drowning In Dead Drivers

Hi Fred. A thousand thank yous for the news letter.

I do have a specific problem but I will frame it as a general problem:

Background:
Like many of your readers I have an old machine (one of many) that started  as Win 95, went to Win 98, then Win ME. It does not have enough horsepower for XP or Vista. Over the years it has gotten lots of HW changes along with the SW changers with a result of lots installed but now unused HW drivers.

Problem or suspected problem:
Lost time during boot.
Cross talk or old drivers interfering with new drivers / HW
System very slow.

Request:
Should I remove the old drivers?
How do I identify what is safe to remove?
How do I identify what I am using?
Is it worth the trouble?

Sincerely,
Old-Driver-Crumudgeon, Eric C Aker

Tens of millions of people are in the same boat as you, Ed, and (alas) the boat's a bit leaky. <g>

In Win95, driver development was in its "wild west" phase: There was no single way of handling drivers, so different companies did it different ways. Drivers could (and did) end up just about anywhere on the hard drive; some would replace or overwrite parts of the OS itself; some used the Registry, others used their own or Windows' own INI files to record startup and configuration data. It was a mess. In fact, this was one of the top two or three areas why Win95 could be so unstable.

It got a little better in Win98; the OS was somewhat better able to protect itself against "improvements" when third-party driver software tried to alter essential files; and the Registry grew in importance as the use of separate INI files began to atrophy.

WinME took a half step further, allowing old style Win98 drivers, but also allowing something closer to newly standardized, XP-style drivers, with still-better protection of the OS files; and so on.

Trouble is, old machines that lived through the 95/98/ME evolution may have all three kinds of drivers on them. There's no single, simple way to identify and clean them all out.

But you can try this:

First--- you know it's coming, right?--- make a full backup or image.

Next, gather current drivers for all the hardware that's now in your PC. You can grab these drivers from the vendor web sites, for example, and store them on a CD or in a single, obvious place on your hard drive (such as a folder called C:\NEWDRIVERS or some such.)

Then, in Control Panel, uninstall any software that controls hardware--- printers, modems, video cards, etc. You may have to do these separately, with reboots in between; and you may even have to temporarily physically disconnect or remove some hardware to prevent Windows from rediscovering it before you're ready.

Next explore the hard drive for any similar additional uninstall software that might not be listed in Control Panel. For example, some older hardware has its uninstall software in its own folder, or in a subfolder of the \Program Files folder; or elsewhere.

While you're spelunking  the drive, look for folders with names of hardware you no longer have installed or use--- stuff left over from old printers, for example, or old monitors that have gone to the Great Dust Bin In The Sky. Those folders can be deleted, wholesale.

Next, go into Hardware Manager and Uninstall *all* hardware, including the stuff that Windows will complain about uninstalling. You want to clean out everything, which is the only way to be sure you're getting the obsolete/defunct/incorrect hardware entries.

Turn off the PC. Reconnect/reinstall any needed hardware you removed earlier. Start the PC and let Windows rediscover the hardware that's physically present; you'll no doubt have to feed in driver disks when asked to do so; or, you'll have to point the driver install software to the correct files in your C:\NEWDRIVERS folder, or whatever you called it.

When everything's running again, clean up the hard drive (eg http://langa.com/cleanup_bat.htm ), run a high-quality Registry cleanup tool ( http://tinyurl.com/od73v ), and defrag.

That *should* do it, or at least get you close. But it's a hassle, and may not get everything.

The way to be sure to get everything is to backup the current stuff, reformat the drive, and reinstall your most-current OS, from scratch. That's also not pretty and is a hassle, but it guarantees the final result: You'll have a clean install with only the files  and drivers you actually need.

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--- Lorna McCafferty

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and contains even more content--- tips, tricks, advice, downloads....---
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4) More Mothballs

The item "Mothballing A PC" ( http://langa.com/newsletters/2006/2006-06-01.htm#3 ), which covered how to store a PC for long periods of disuse, brought this additional suggestion from a reader:

Fred, When shutting down a pc for an extended period of time it is highly recommended that the pc get shut down for 5 min. or so. Then power up fully and shut down for the extended period. The heads may stick to the landing area after everything cools down especially if the pc has not been shut down for a long time. "Junk" builds up on the heads over time and the landing area of the platter has a coating that will reduce the "junk buildup" as the heads come to rest. However unless the heads are cycled prior to a long shutdown the starting torque of the platter motor may be unable to overcome the stiction created by the "junk". This could lead to the requirement to remove the disk from the pc and snap rotate it in the axis of the spin of the platters to free the heads (an old and little known? repair trick). This can also work on cooled grease on the platter bearings. Thank You, Bill Rominger

Thanks, Bill. I think this is one of those things where the older the PC, the more important it is: Once a hard drive has a lot of in-use hours on it, wear and tear can really start to take its toll. Taking the time for a cool down (is 5 minutes really enough? I would think a couple hours would be better...) could be a useful extra step to take when storing such older PCs.

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5) Firewall Incorrectly Blocks Local Traffic

Fred- Basic question from a Plus subscriber: I have a small office network- NT 4.0 server, 4 XPPro clients, hardwired ethernet. One of the clients connects to the Net with DSL. The server connects to the net thru the client, but very rarely. The client that connects to the net runs ZoneAlarm firewall (free version) and works fine. I also run ZA on the server to protect it. Is this necessary?  It tends to cause minor problems and blockages. If I remove ZA from the server, will it be vulnerable or will the ZA on the client protect the whole network?  If not, is there an easy way to disconnect the server from the internet, and reconnect it only for the very rare times (1-2/yr)  that I would need to restart ZA and get onto the net? Thanks for all you do. ---Michael Halpert

A PC sharing an internet connection usually does not process the bits flowing to and from other PCs on the LAN; the bits simply pass through to their destination. A firewall that's on the PC that's doing the sharing mainly protects that one PC. The other PCs (or servers) do need their own protection.

There are types of hardware and software that claim to protect everything on a LAN, all at once, but I think it's asking for trouble to put all your security eggs in one basket. In fact, this was what we discussed in "Asking For Trouble" http://langa.com/newsletters/2006/2006-05-29.htm#1 .

To configure the separate firewalls for unhindered access, set up a local workgroup using unroutable addresses such as 127.x.x.x or 10.x.x.x or 172.16.x.x-172.31.x.x or 192.168.x.x , and tell the firewall that any such local address is "trusted" and OK to connect with. Data sent from local address to local address won't "leak" out to the internet at large, because internet routers ignore data packets with those addresses.

With your firewall trusting the local addresses, accidental blockages should be reduced; but the firewall will still correctly treat data from all other addresses as suspect, and deserving of full scrutiny and filtering.

More:
http://www.google.com/search?q=set+up+workgroup
http://www.issociate.de/board/post/224761/ZoneAlarm_Settings_Help.html
http://www.google.com/search?q=zonealarm+trusted+lan

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6) Three More Winners!

"Burtel," "kozy" and "hal6" each won a FREE full one-year subscription to the LangaList Plus! edition by using the "Recommend To A Friend" form at http://langa.com/recommend.htm .

You see, each month I choose three winners of a FREE ONE YEAR SUBSCRIPTION to the LangaList Plus! edition. To have a shot at winning, just use the following link to recommend the LangaList to a friend. Your friend just may find a new source of useful information; I just may gain a new subscriber; and you just may win! (Full details also available via this link): http://langa.com/recommend.htm

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7) Too Many "KB" Files Cluttering Disk

Fred, I have been getting updates for xp for quite a while now. So, in windows explorer I have a very long list of files named KB... . Would it be safe to make a folder and put them all in it and archive it. OR perhaps just delete them. Some way my AV program doesn't look at them every time it runs. Plus subscriber for some time now. Thank you. ---David nelson

The short answer is yes, you can delete them, and the *.log files in the same folder.

But the longer answer is better, and you'll find it here:

Delete Leftover Update/Patch Files?
http://langa.com/newsletters/2004/2004-10-14.htm#3

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8) Yet *Another* Code Load Success Story

After their site was listed in the last "Load The Code" section, this reader wrote:

Fred, many thanks for the recent listing of our site http://www.aim-therapy.org.uk/
The response was so good we thought the hit count would run out of numbers within 24 hours and a week later it's still climbing! Thank you again - Richard and Julia

Do you have a home page or website? (It doesn't matter what size.) Please click over to http://langa.com/code.htm , and maybe you can join the thousands of LangaList readers who have "Loaded the Code!" (If you've already "Loaded The Code" and are wondering if your site will appear here or on the Langa.Com web site, please see http://langa.com/link.txt )

Speaking of which: Here's another eclectic sample of reader sites---some professional, some very personal:

View A Randomly-Chosen Reader Site
http://langa.com/randomlink.htm

Manually Browse All Posted-to-Date Sites Starting At
http://langa.com/readersites.htm

Security Info/Blog
http://securityticker.blogspot.com/

Courier Services to the UK.
http://www.valentinecourier.co.uk/

Chesapeake Antique Fire Apparatus Association
http://www.cafaa.net/

Letters from Royston Vasey
http://www.hgwells.vispa.com/

Kansas Real Estate
http://www.buysellkansashomes.com/

8th Armored Division
http://www.8th-armored.org/index.htm

SouthCoastISP On-Ramp
http://pcnohow.us/on/ramp.html

Sportive & Virtual World
http://ronsrace.blogspot.com/

"Get fat"
http://www.getfat-stayfat.co.uk/index.htm

Dragon Dice
http://home.sunlitsurf.com/~mddclub/

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9) Hoist By Their Own Petard

Fred, When I checked my spam folder I found a marketing message from BellSouth to its customers. I thought it was very ironic that its own spam filters caught a company message and placed it in the spam filter, probably never to be seen by many.

I also had a similar experience in trying to send a spam message to the BellSouth folks spam mailbox. The message was filtered to the spam folder. Somehow it got past into my inbox but the next time around it was filtered. I ALWAYS send myself a copy of all messages I send. This is to verify they did go. ---Fred Stone

Thanks, Fred. It's always darkly amusing when a company is harmed by the same policies and tools they force on their customers. Serves BellSouth right for using such a lame filtering tool.

BTW#1: In case you've ever wondered, the phrase "hoist by his own petard," comes from Hamlet:

...For 'tis the sport to have the engineer
Hoist with his own petar...

A "petar," or what was later called a petard, was originally a small bomb in a bell-shaped housing. The open end of the bomb was placed against a wooden castle gate; when detonated, the explosion was forced mostly in one direction, through the gate, destroying it. Think of it as an early shaped charge.

A [military] engineer would be "hoist by his own petar[d]" when the bomb went off prematurely, blowing the engineer into the air--- and probably, into the afterlife.

In Hamlet, Shakespeare used the phrase metaphorically, meaning to have one's plans turned against oneself, and that's pretty much what it's meant ever since.

BTW#2: As mentioned, a petard is a device that forcefully expels destructive gasses in one direction. Believe it or not, the word traces back to the Latin "pedere," meaning "to break wind." Those medieval military engineers had an earthy sense of humor, I guess. <g>

BTW#3: There's an equivalent concept to "hoist by his own petar[d]" in software engineering. I first heard it at Microsoft in the 1990s when the Windows development team was forced by Microsoft management to use the beta versions of Windows to finish development of those selfsame beta versions. The idea was an excellent one; the software engineers would experience *exactly* what their customers would be experiencing in using the software. For sure, that helped many bugs get fixed fast. <g> But the curious turn of phrase that Microsoft used for this practice was "making the programmers eat their own dog food." Hmmm.

Enough. I'll stop now. <g> If you want more:
http://www.google.com/search?q=hoist+petard
http://en.wikipedia.org/wiki/Eat_one%27s_own_dog_food
http://en.wiktionary.org/wiki/pedere

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10, 11, 12, 13, 14) Plus! Edition Only:

Today's LangaList Plus! Edition contains about 40% more content including:

  • "Windows Genuine Advantage" Glitches
       (noticed the change last week?)
  • Stubborn Partition Won't Be Deleted
       (but there's probably still a way to root it out)
  • Printer Control Tool
       (extremely fine-grained, low-level control!)
  • Cleanup Wizard Refuses To Clean
       (here's how to make it do your bidding)
  • Optional Links
       (just for Plus! subscribers)

Plus! edition subscribers not only get much more content in every issue (like the above), but also have access to a private web site with over 100,000 words of special content and features not found in *any* issue of the newsletter; along with dozens of private downloads and much more--- all for just $1 per month!

Plus! Edition info: http://langa.com/plus.htm

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15) Just For Grins

Fred,  These wooden computers look cool but wouldn't they run hot
http://www.ecogeek.org/content/view/62/1/  --Joe

They might run hot, Joe. But only once. <g>

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(Give a gift subscription to the LangaList Plus edition!
Click <a href= " http://langa.com/plus_gift.htm ">here</a>)

The LangaList is published about 72 times a year, or about 6 times a month. See you next issue, 2006-06-08!

Best,

Fred
( FredPlus@Langa.Com )

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