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TOP STORY

Questions arise on PC World tests

By Brian Livingston

A sweeping review of 10 security suites published in a major computer magazine last month featured some very unlikely rankings for this crucial category of products. After examining the evidence, I've found that some material facts were omitted from the article, rendering its ratings useless.

The cover of the July 2006 PC World Magazine promised a review of security suites that would give readers "total protection against spyware, hackers & spam." Inside the magazine, a lengthy article summarized extensive test results by AV-Test.org, a respected antivirus research group based in Magdeburg, Germany. The magazine's product rankings, however, seemed inexplicable.

When good software ratings go bad

I reported on July 27 that CNET had given its Editors' Choice award in a June 4 review of security suites to Zone Alarm Security Suite (ZASS). PC Magazine's Editors' Choice went to the same product in a June 13 article. But PC World's ratings, which were first posted online in May, dropped ZASS to 6th place out of 10 products reviewed. The magazine's top honors went to Symantec Norton Internet Security 2006. I promised in my previous article to find out why and report the answer to you today.

I have no love of any hardware or software vendor. If a product drops from being top-rated to merely mediocre, I'll say so in my Security Baseline section, below, or my Reviews Overviews, which I update online.

PC World's ratings, however, are so puzzling that I immediately suspected something was wrong. After looking at some of the raw data, I believe AV-Test did provide PC World with accurate figures on the security suites that the German lab tested. Essential tests, however, were left out. The errors fall into three broad categories:

1. The review ignored behavior-based protection. Behavior-based protection, which stops suspicious activity, was left out of the tests. Signature-based virus scanning is declining in effectiveness, but at this point only a few of today's security suites include behavior-based protection. This crucial feature, which could represent a huge difference in malware detection, was simply left out of PC World's scoring.

2. The review omitted complete leak-test results. Leak tests rate a security suite's abilities to prevent malware that somehow sneaks into your PC from successfully sending your personal data to a remote server. AV-Test's findings revealed widely divergent scores for the tested suites. But the results for most vendors were left out of PC World's ratings.

3. The review turned off some suite features. Integrated security suites should be tested with all features turned on. PC World, however, chose to disable some capabilities in order to run tests aimed at other capabilities.

I'll describe each of these three problems below.

(story continues below)

 


Editor: Brian Livingston Windows Secrets Newsletter

Issue 81

2006-08-10

Contents  (Scroll down to Index)

TOP STORY
Questions arise on PC World tests

SECURITY BASELINE
ZASS remains in Security Baseline

HOT TIPS
MS software leads to new headaches

WOODY'S WINDOWS
The best ways to surf anonymously

OVER THE HORIZON
PowerPoint is still a big security risk

PATCH WATCH
Install MS06-040 to avoid the Next Big One

PERIMETER SCAN
The report from Black Hat and Defcon

WACKY WEB WEEK
Wacky Web Week title

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(continued from above)

Consumer Reports backs up CNET and PC Mag

The well-regarded U.S. product-testing magazine, Consumer Reports, hit the newsstands last week with its own ratings of PC security programs. The lab's testing separately rated the antivirus, antispyware, and antispam programs available from each vendor. In addition, the magazine contracted with security experts to generate 5,500 original virus variants to test behavior-based protection. CR also monitored how quickly the companies released updated signatures in real time over a period of weeks as new threats emerged on the Net.

Zone Alarm Security Suite received Consumer Reports' Quick Picks award — the magazine's version of Editors' Choice — for "the best all-around protection." Perhaps because it's well known that security suites haven't yet mastered the latest spyware, CR also gave Quick Picks awards to Webroot Spy Sweeper and PC Tools Spyware Doctor in the antispyware category (with the free Spybot as a complement).

These ratings make sense. They dovetail with CNET and PC Magazine's latest findings, both in the rankings and the award winners. Besides PC Magazine's Editors' Choice for the Zone Alarm Security Suite, for example, Editors' Choice awards also went to Webroot and PC Tools in the magazine's latest, July 2006 reviews of antispyware apps.

To be sure, it's not unusual for magazines to differ in their ratings of computer products. For one thing, PC World's tests were conducted in April using ZASS version 6.0 and the then-current versions of competing products. The other publications' latest awards are based on the newer ZASS 6.5.

But when a category is as important as security suites, and when one magazine's rankings deviate so much with no logical basis, I look for a reason.

I found the answer in personal interviews with principals at AV-Test, Symantec, McAfee, and Zone Labs. To solicit comments, I provided AV-Test and PC World with draft copies of this story. I then participated in a telephone conference call with PC World editor-in-chief Harry McCracken, test center director Ulrike Diehlmann, and senior associate editor Narasu Rebbapragada.

The review ignored behavior-based protection

Near the middle of PC World's July 2006 article, I found a few sentences that related to nothing else in PC World's review:
  • "AV-Test.org found that Panda TruPrevent will block up to 90 percent of network and e-mail worms and that Zone Labs' OSFirewall will stop up to 70 percent of network and e-mail worms."
Panda TruPrevent and Zone Labs OSFirewall are terms for behavior-based protection. But there's nothing in PC World's ratings about the relatively high success rate of this new technique.

Behavior blocking isn't a panacea. But when combined with traditional signature scanning it's a major enhancement. It should hardly be ignored. (Behavior-based protection should not be confused with heuristics, a technique that looks for suspicious patterns in executable code. See TechTarget's Apr. 12 article on antivirus trends.)

Andreas Marx I arranged an interview with Andreas Marx (photo, right), co-manager of AV-Test.org. I was one of the first American journalists to write about this university-based antivirus research group in my Executive Tech column back on Feb. 23, 2004. At that time, the lab's ratings of antivirus programs were being used by German publications, but its work wasn't yet widely reported by U.S. magazines.

Explaining the value of behavior blocking to stop new malware variations, Marx told me by telephone:
  • "We're seeing at least 200 to 300 new variants a day. The malware writers are using optimizations ... They're not only doing the modifications, they're also creating several variants. This can't be detected any more by virus scanners without antivirus [signature] updates. ...

    "Only ZoneAlarm and Panda have behavior-based solutions that block malware by its bad behavior. That kind of advanced protection is not just relying on traditional signature-based solutions but also mechanisms to protect the user against unknown malware as well.

    "Most of the other companies — like Symantec, McAfee, F-Secure, Trend Micro — they will include such behavior-based solutions in their software as well in two to three months, as soon as the new 2007 editions come out."
The three PC World editors provided me with a set of written comments after our conference call. On the subject of why behavior blocking was not included in the magazine's scores, the editors say:
  • "We agree that behavior-based protection is becoming increasingly instrumental in fighting zero-day threats, for which no signature-based patch is yet available. Eventually PC World security reviews will thoroughly test a product's behavior-based protection. During the testing period for this particular story, however, we were not able to test behavior-based protection in a manner that was fair, defensible, and repeatable during our testing window for the story, which was well before the July 2006 publication date. Rather than conduct unsatisfactory tests, we chose to focus on features included in all programs.

    "We make clear in the story that behavior-based protection was not included in our testing and that it could have an impact on overall results. Later in the process we were able to get some top-level statistics on Panda's TruPrevent and Zone Labs OS Firewall, two behavior-based technologies. We included that information in the story."
In my opinion, inserting a sentence about the results of behavior blocking doesn't make up for the omission of these tests from the ratings. The whole point of a security suite is its integration of many kinds of protection. Ignoring behavior blocking is like tying one arm behind a baseball player's back and then complaining that his batting average has gone down.

The review omitted complete leak-test results

Another omission involves leak tests. Let's say that a Trojan horse somehow manages to install itself on your PC. A leak test determines how many little critters are able to defeat a security suite and slip your data out to a hacker's server.

PC World's Rebbapragada, the author of the piece, mentioned the leak-test scores in just a single paragraph near the end of her article:
  • "Zone Labs' firewall was again 100 percent successful, passing all 17 leak tests, with Microsoft's in second place, passing 7 tests. The other products earned very low scores, and Panda's passed none of the leak tests. ... [Panda] says that it doesn't optimize its software for leak tests, instead relying on its TruProtect behavior-based technology to decide whether a piece of code is malicious."
This paragraph indicates that all of the products (except for one) failed more than 50% of the tests. So just how bad are those "very low scores"?

Table 1, below, shows the percentage of leak tests that each security suite passed, according to raw data sent to me by AV-Test. Most of the products passed only one or two of the 17 tests. Aside from the single paragraph cited above, none of this was mentioned in PC World.

Leak tests chart
Table 1. Percentage of 17 leak tests passed by security
software. Higher numbers are better. Source: AV-Test.org


PC World's editors say:
  • "Our evaluation of security suite firewalls included seven tests for blocking malware already on the system (inside attacks) and four tests for blocking malware outside the system (outside attacks). Leak tests represented one of the seven inside attack tests. While we felt it was worthwhile to include leak test results as a portion of our overall rating, we chose not to weight it heavily or to report on these tests in detail. Leak tests are standardized, publicly available tests for which companies can optimize their firewalls. We believe that AV-Test.org's other inside attack tests were most representative of a product's ability to fight real-world malware."
The magazine published a paragraph making it sound rather important that one product passed 100% of the leak tests while another product passed none. But now we're told that these tests are not very important. Perhaps Panda Software is correct in saying that having behavior-based protection is better than passing leak tests.

Unfortunately, there's no way a reader could know, based on the information in PC World's article.

The review turned off some suite features

The third concern about PC World's ranking of security suites is the magazine's practice of turning off some features during testing. This is intended to allow the magazine to use existing tests that are specific to adware, spyware, virus detection, and the like.

But does testing one security component while other components are turned off actually reflect the real-world performance of an integrated suite?

Vendors are increasingly combining all of their individual security products into a single, integrated package. Representatives of Symantec, the company that won PC World's Best Buy award, explained to me how two separate software components can strengthen each other when brought together into a single product.

"The firewall might detect some activity independently," said Kraig Lane, Symantec's group product manager of consumer Internet security products. "Then it can say that the antivirus [component] should quarantine some file." In other words, each component can use the strengths of the others.

Providers of security suites say they want real-world testing. McAfee's suite did extremely well in PC World's ranking, receiving almost the same overall scoring as Symantec. (The two suites were rated 83 and 84 points, respectively, out of a possible 100.) Even having received such a high rating from PC World, McAfee's director of product management, Marc Solomon, expressed concerns about testing new products with older routines.

"I'd really like to know how they tested this, to see if they turned off the antivirus in order to test the firewall," Solomon said in a telephone interview.

PC World's editors tell me:
  • "PC World's philosophy in testing security suites is to test the strength of individual components of that suite and then combine the results in an overall PCW Rating. To run some of these component tests, it is sometimes necessary to disable a product's malware detection capabilities in order to get the malware samples onto the test PC. In some cases, this involves altering default settings.

    "However, this approach tests several scenarios that exist in real world, including situations in which the malware is already on a PC before the software is installed and ones in which a user has, for whatever reason, turned off detection features. In either of these scenarios, a user may need to use one component of a security suite to get rid a PC of malware even if another component of the suite might have been able to detect it."
As far as I can tell, most PC users don't turn off individual components of their security software, hoping that they're still protected. People want to know which software will make them the safest — overall — if all of its components are left on. This is the kind of real-world testing that's meaningful to users.

Moving toward 100% protection, all the time

Today's worms and rootkits can be difficult or impossible for Windows users to remove. Once the devious little critters have snuck into a system, they can be devilishly hard to detect and eradicate.

For this reason, it's important for security suites to be installed before a PC is set up and exposed to the Internet. Gateway computers, for example, now ship with a 90-day free version of McAfee Internet Security Suite automatically enabled. In my opinion, most such vendors' annual subscription fees to continue the protection are reasonable.

The question is, How much protection does the best security suite provide? Users want to know how often a real-world threat can slip through the automatically updated armor of these suites. (Every six days? Every six months? Almost never?)

For his part, AV-Test's Marx says he's satisfied with PC World's article. In an e-mail after reading a draft of this story, he noted:
  • "Security suites are integrated products with many features, like virus scanning and personal firewall protection. For example, in case of ZoneAlarm, the firewall was top-class, but the virus detection was rather poor, so they lost some points here. Even then, the ranking was still 'Good,' as it's a good product, so the rating is perfectly fine. (Maybe it should even be mentioned that ZoneAlarm confirmed the problems we have seen in their antivirus product. We have also supplied the missed viruses, worms and bots to them, so they can add detection for them with the new few updates — and they did! So we were even helping improving their product, as well as all others.)

    "1. Again, the behaviour-based features of all 10 products were reviewed, but only two of them actually included something we could test. Almost all 2007 products will include behaviour-based warnings, so we can review it in more detail than now.

    "2. Leak tests: The prevention of firewall leaks is just one of many different tests we have performed. We attacked the firewall against a set of inside and outside attacks, against real malware. Leak tests are (as the name is saying) special test programs which are not reflecting the real-world protection in a proper way. As I said, the protection against real-world threats is much more important and this was included in the ranking with much higher weights, as the user wants to be protected against keyloggers, backdoors and bots/zombies (real-world malware!) and not necessarily against leak tests. Leak tests are harmless, but malware is not harmless.

    "3. We tested both the on-demand scanner protection and the protection by the real-time/on-access virus guard. In order to check the guard, we need to access malware in some way (e.g. by copying files or double-clicking on it) and see if it's blocked or not blocked. This test was included in this review — and some products performed not so well here, but this is included in detail at the Web page. In addition to this, we have also tested the on-demand scanner as a separate feature. In order to test the on-demand scanner, you need to switch off the real-time protection mechanisms, as you want to test the scanner, not the guard. So the test was simply split into two parts which have to be tested separately and independently from each other."
As I've said before, I don't operate my own test lab and I can't afford to buy extensive outside testing. What I can do is analyze the tests that are published by bigger organizations that have the necessary funding. I then synthesize the results for you.

PC World has a reputation for excellence in its technical material. Disclosure: I myself was once a contributing editor, writing a monthly column for the magazine for a couple of years in the 1990s. The publication's quality has steadily improved since then, in my opinion. But mistakes can hurt a publication, even if most of its work is solid.

I request that PC World retract its ratings of security suites. This topic is important enough to warrant spending the money to write up a new set of real-world tests.

In our conference call, PC World editor-in-chief McCracken told me, "We won't retract that. We feel we made the right decisions." He also said, however, "I think you will see us do behavior-based testing in the next few months."

The online version of the security-suite review is posted at PC World's site. For details on Marx's antivirus testing group, visit AV-Test.

Readers, I leave it up to you at this point. I welcome your expertise on how security suites should be tested — and whose tests you find to be the most dependable.

Many subscribers have asked me whether installing separate programs to handle firewall, virus, spam, and spyware duties wouldn't be superior to installing an integrated security suite. That's certainly true for large enterprises. Corporations with IT staff capable of evaluating these programs will always put together their own layers of protection.

Many home users and small businesses, however, don't have this luxury. They need to run one or two products that they can understand. Security vendors — and the test labs that review their products — will inevitably concentrate more and more on integrated suites to meet this demand.

My hope is that all the competing suites will improve enough that their detection of malware becomes virtually foolproof. Then these products can compete over which one is easiest to use, has excellent customer support, and is affordably priced. We won't know when that day has come, however, unless the major test labs convince us that their methods reflect real-world protection.

To send us more information about security suites, or to send us a tip on any other subject, visit the WindowsSecrets.com contact page. You'll receive a gift certificate for a book, CD, or DVD of your choice if you send us a comment that we print.

The Windows Secrets Newsletter is usually published bimonthly, but not in the second half of August in order to give those of us who produce it a break. We'll print the best comments in our next issue, which will appear on Sept. 14. Thanks for your support.

Brian Livingston is editor of the Windows Secrets Newsletter and the coauthor of Windows 2000 Secrets, Windows Me Secrets, and eight other books.

Contents Index

 
 
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THE SECURITY BASELINE

ZASS remains in Security Baseline

By Brian Livingston

My top story, above, says it all. The recent review of security suites that was published in the July 2006 issue of PC World, which I drew attention to in the July 27 newsletter, doesn't appear to be reliable. It won't be considered when determining which suite is top-rated by respected test labs.

As a result, the ZoneAlarm Internet Security Suite (ZASS) remains in this issue's Security Baseline as the product that has the most No. 1 ratings from major computer reviewers. This includes an exhaustive new ranking of PC security software in the September 2006 issue of Consumer Reports Magazine, which is now on newsstands in the U.S.

The Security Baseline as it stands

Based on the latest published tests, the best four products to give your PC comprehensive protection against hackers are (1) a Linksys hardware firewall, (2) ZoneAlarm Security Suite, (3) Webroot Spy Sweeper for antispyware protection, and (4) Shavlik NetChk Protect for update management. See details below.

Linksys WRT54G Router
1. Hardware firewall. For small-office networking, the most affordable secure firewall is the Linksys Wireless-G WRT54GL router (left, about $70 USD street), which offers 802.11g Wi-Fi and also includes four wired Ethernet ports. To cover more than a few adjacent rooms, consider the Linksys WRT54GX ($160), which doubles the usual "g" range. Be sure to enable WPA or WPA2, either of which provide strong Wi-Fi security. The WRT54GL (previously named WRT54G) and the WRT54GX are PC Magazine Editors' Choice winners.

ZoneAlarm Security Suite 6
2. Security suite. ZoneAlarm Internet Security Suite (left, $60 street) has long been rated as the best all-in-one software firewall, antivirus program, and antispam filter — now with antispyware scanning and Windows OS kernel protection. It has Editors' Choice awards from PC Magazine and CNET as well as being rated "the best all-around protection" by Consumer Reports Magazine. (Turn off ZA's real-time spyware protection so this can be handled by your antispyware program, shown below.)

Webroot Spy Sweeper
3. Antispyware program. For individual PC users, the most effective remover of spyware is Webroot Spy Sweeper 4.5 (left, under $35 per year), according to comparative tests published by PC Magazine. The previous version, 4.0, was also top-rated in tests by PC World. (Note: PC Mag has also given an Editors' Choice to Encore PC Tools Spyware Doctor 3.2.) For businesses that are looking for a centrally managed solution for 10 or more seats, Webroot's Spy Sweeper Enterprise ($240 per year for 10 users) has won the latest comparative review by Windows IT Pro and was rated a Best Buy by SC Magazine.

Shavlik's NetChk Protect
4. Update management. Windows Update and Microsoft Update are no longer recommended. To protect against questionable Microsoft downloads, knowledgeable users should configure Automatic Updates to Notify me but don't automatically download or install. Then read our free and paid newsletters to learn which patches not to select. Home users and small-business networks should deploy critical patches using Shavlik's NetChk Protect (free with registration for one year for up to 10 PCs). The technology has won top honors from Redmond Magazine and SC Magazine. The product is complex, so be sure to read our tutorial and workarounds. For larger businesses, GFI LANguard Network Security Scanner ($495 for 32 machines) is top-rated by WindowSecurity.com and MCSE World.

——————
For non-U.S. sources of information on a product reviewed above, enter the model name into a search box at one of the following links: Canada / U.K. / Elsewhere

The Security Baseline section appears in every issue. It summarizes the top ratings of trusted reviewers in four categories of products that every PC needs for protection against threats.

Contents  Index

 
 
HERE'S A TIP

You're reading the free version of the Windows Secrets Newsletter
Subscribers to the paid version receive additional information in each issue. Some of the extras this week are:

Brian Livingston Brian Livingston / Hot Tips. The best information available on making Windows work the way you want it to:
  • MS software leads to new headaches
  • Don't install the IE7 beta on crucial PCs
  • Norton, OneCare, et. al., force auto-updates on
  • Disable dumprep.exe to stop 100% CPU usage

Woody Leonhard Woody Leonhard / Woody's Windows. You get a pointed look at Microsoft's operating system through our guru's flat screen:
  • The best ways to surf anonymously
  • The sad state of your privacy
  • What about you can be tracked
  • Selecting the best "anonymizing" service

Chris Mosby Chris Mosby / Over the Horizon. The steps you need to take NOW to protect yourself, because patches aren't yet available for some known threats:
  • PowerPoint is still a big security risk
  • PowerPoint still has big, exploitable flaw
  • Flaw in powerpnt.exe causes unknown impact
  • Closing PowerPoint files corrupts memory

Susan Bradley Susan Bradley / Patch Watch. We tell you which official patches have problems and, more importantly, how you can work around them:
  • Install MS06-040 to avoid the Next Big One
  • Top priority: install the 921883 Patch
  • How to deal with August's "Dirty Dozen"
  • The priorities for patching Apple OS

Ryan Russell Ryan Russell / Perimeter Scan. How you can use free or commercial software to automate patching and upgrading, whether you're responsible for 5 PCs or 50,000:
  • The report from Black Hat and Defcon
  • You can get hacked via wireless drivers
  • More evidence of virtual machine rootkits
  • More cross-site scripting worms?

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Contents  Index

 
 
ELECTRONIC BOOKSHELF — new e-books from the editors

Spam-Proof Your E-Mail Address, 2nd Ed.
Spam-Proof Your E-Mail Address, 2nd Ed.
This 32-page e-book by Brian Livingston gives you step-by-step instructions that can eliminate 97% of the spam that would otherwise clog your e-mail account. You could call it "Livingston's Spam Secrets." The PDF-format e-book is the result of months of experiments and tests we conducted. We now receive little or no spam to the addresses we used as guinea pigs. These tests show that you can actually reduce your volume of spam to practically nothing, not just battle an unstoppable and ever-growing flood. The methods we describe work with Windows, Apple, and Linux and don't require any filters or block lists — but you can use those in addition to the book's techniques, if you wish. More info

Contents  Index

 
 
WACKY WEB WEEK

Popularity Dialer
   
The Popularity Dialer rings you up
Ever want to get out of a dull meeting? Ditch a blind date? Or just make people think you're so popular that your cell phone is constantly ringing?

You can do all these things using the free Popularity Dialer. Simply select one of five different voices, enter your phone number, and specify when you'd like to receive the call. At the appointed time, your "boss" calls you with an urgent request — or whatever conversation you elected to receive.

The service has been in development for months but (because blogs have recently discovered it) it's just begun to get, well, popular. So its creators, Jenny Chowdhury and Cory Forsyth, are having a little trouble scheduling all the calls that people request to happen at the same minute. There's a button to make a donation so the service can get more bandwidth, if you're so inclined. More info

Contents  Index

 
 
INDEX

Use the index below to jump to any topic

TOP STORY
Questions arise on PC World tests
When good software ratings go bad
Consumer Reports backs up CNET and PC Mag
The review ignored behavior-based protection
The review omitted complete leak-test results
The review turned off some suite features
Moving toward 100% protection, all the time

SECURITY BASELINE
ZASS remains in Security Baseline
The Security Baseline as it stands

HOT TIPS
MS software leads to new headaches
Don't install the IE7 beta on crucial PCs
MBSA is another alternative to Windows Update
Norton, OneCare, et. al., force auto-updates on
New Spy Sweeper may slow performance
Disable dumprep.exe to stop 100% CPU usage

WOODY'S WINDOWS
The best ways to surf anonymously
The sad state of your privacy
What about you can be tracked
Selecting the best 'anonymizing' service
The free Java Anonymous Proxy project
How to use the free 'Onion Ring'

OVER THE HORIZON
PowerPoint is still a big security risk
PowerPoint still has big, exploitable flaw
Flaw in powerpnt.exe causes unknown impact
Closing PowerPoint files corrupts memory

PATCH WATCH
Install MS06-040 to avoid the Next Big One
Top priority: install the 921883 Patch
How to deal with August's 'Dirty Dozen'
The priorities for patching Apple OS
Wireless drivers need updates
Correction — upgrade to Flash 9.0.16.0
SBS 2003 R2 released, recalled, patched
If you use Firefox, patch it, too!
A final word

PERIMETER SCAN
The report from Black Hat and Defcon
You can get hacked via wireless drivers
More evidence of virtual machine rootkits
More cross-site scripting worms?

ELECTRONIC BOOKSHELF
Spam-Proof Your E-Mail Address, 2nd Ed.

WACKY WEB WEEK
Wacky Web Week title

YOUR PREFERENCES
About your subscription

Contents  Index

 
 
ABOUT YOUR SUBSCRIPTION

The Windows Secrets Newsletter is published twice a month on alternating Thursdays. Issues appear 2 days and 16 days after Microsoft Patch Tuesday (the 2nd Tuesday of each month). Only the first issue of the month is published in August and December to allow vacation breaks. A short "news update" is sometimes published between regular newsletters.

Publisher: WindowsSecrets.com LLC, 300 Queen Anne Ave. N. #456, Seattle, WA 98109 USA. Vendors, please send no unsolicited packages to this address (readers' letters are fine).

Editor: Brian Livingston. Contributing Editors: Susan Bradley, Woody Leonhard, Chris Mosby, Ryan Russell. Research Director: Vickie Stevens. Program Director: Brent Scheffler.

Trademarks: Windows is a registered trademark of Microsoft Corporation. The Windows Secrets series of books is published by Wiley Publishing Inc. The Windows Secrets Newsletter, WindowsSecrets.com, WinFind, Windows Gizmos, Index of Reviews, Security Baseline, Briefing Session, Windows Patch Watch, Perimeter Scan, Update Management, and Wacky Web Week are trademarks and service marks of WindowsSecrets.com LLC. All other marks are the trademarks or service marks of their respective owners.

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