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TOP STORY

Readers respond on controlling reboots

By Brian Livingston

Patching Windows is good, and rebooting right after you've patched is good, too. But if you're right in the middle of something, seeing Windows reboot when you didn't expect it can be very bad.

My top story on Mar. 2 revealed several little-known settings you can use to control how often Windows reminds you to reboot after installing patches — or whether you want any reminders at all. The problem is that, by default, Windows reminds you every 10 minutes. And, if you happen to be typing in some application and you press the N key when the reminder window pops up, you've launched Windows' Restart Now option. There's no way out of it.

I want to re-emphasize the importance of rebooting before and after installing patches. I've heard warnings about the way patches can leave Windows in an "unstable state" until it's rebooted. (No one's given me any verifiable examples of this, though.)

Having said that it's important to reboot, it's also true that unexpected reboots are simply unacceptable. Microsoft should never have programmed the reboot-reminder dialog box (see illustration) to grab the keyboard focus and launch instantly from an accidental key press. Clicking the Restart Now button with a mouse, or pressing Alt+N, should be the only ways the reboot process gets kicked off.

If it's so important for a PC to be rebooted before and after patches are applied, Microsoft should make this a requirement for every such patch. Windows users should be informed that their applications must be closed before patching begins, so no work is lost.

By the same token, if a user is so deeply involved in a project that Restart Later is his or her choice, the operating system must absolutely respect that choice. Patching to defend against a Windows security hole is a great idea, but it's not worth losing all the windows you may have had open on your busy Desktop.

This is why I revealed in the last issue several settings you can change to specify how often the reboot reminder pops up after patches are installed. As always, my readers have even more ideas about how you can take control of the reboot process. Let's get started, shall we?

Remote Desktop causes unexpected restarts

Tony Hunt found that Windows itself isn't the only culprit in rebooting your PC without adequate warning:
  • "I recently discovered another way in which Automatic Update causes a machine to reboot. When I disconnected a Remote Desktop session on Windows Server 2003, my session was logged off the machine and Windows Update decided that it was time to reboot as there was now nobody logged in to it. That was a production server running our organization's main SQL database!

    "Needless to say, we will be very careful about even installing updates on our servers in the future."
Windows servers are a special case, demanding rigorous testing before you install patches. This is one reason why we always publish a Windows Secrets Newsletter only two days after Microsoft's regular Patch Tuesday schedule -- so we can tell you about any side-effects of the latest patches. (See the Patch Watch and Over the Horizon columns in our paid version.) Obviously, however, Windows isn't the only program that can reboot, and you must pay heed to them all.
 


Editor: Brian Livingston Windows Secrets Newsletter

Issue 71

2006.03.16

Contents  (Scroll down to Index)

TOP STORY
Readers respond on controlling reboots

WINDOWS GIZMOS
New ways to record, watch, store media

INDEX OF REVIEWS
Best picks for LCDs, digicams, smartphones

SECURITY BASELINE
Linksys releases WRT54GL firewall for add-ons

WOODY'S WINDOWS
Vista 5308: through a glass, darkly

PATCH WATCH
More than just two patches this week

OVER THE HORIZON
Windows flaws from server to client

PERIMETER SCAN
Perfect your patch process

WACKY WEB WEEK
Hacked Roomba plays Frogger in traffic

YOUR PREFERENCES
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Circulation:over 140,000


 
 
Symantec Ghost triggers reboots, too

Many products that automatically update themselves request (or require) a reboot to complete their installation processes. Regardless of the trigger, the end user usually does play a role in the process.

Brian Harder, who works in a health-care organization, reports that unexpected reboots affected his users' Great Plains Dynamics billing applications built on Microsoft's SQL Server:
  • "What triggered the user's PC to reboot in the first place? A software push from Symantec's Ghost product for a completely unrelated third-party product. Ghost triggers reboots automatically, but only if Ghost determines that it is needed. In addition, there is typically a warning window and countdown when the software delivery is taking place. It, too, is modal and clearly warns the user to close other applications.

    "The trick is, the warning window sometimes 'freaks out' the end users and they panic. Rather than following the Ghost message, they stop using their computer altogether until the PC reboots automatically and the messages stop.

    "In addition, the Ghost warning messages are set for 'Always on Top' and do not contain the Minimize button most users expect. The correct action is to simply click away from the warning window and do what you need to do. However, for a naïve or inexperienced user, this is just a bit too easy to get wrong.

    "This isn't just a technology problem. Human factors wind up playing a major role. We warn our users about upcoming Ghost software pushes. However, you can't know that they saw the messages or understood them. The Ghost warning messages can be experienced, from a user's perspective, as a jarring and unexpected intrusion. It's a factor out of their control and they know it.

    "We ask users to contact us if they don't understand, but they almost never do. I think many users are afraid of asking questions for fear of looking 'dumb'. So we do the best we can, but in the end there's a task to be done and a timeframe for it to be done in."
Now that many applications grab your Internet connection to update themselves, there must be scores of ways a reboot sequence could be initiated. Do I have a list of all such apps? Nope. You'll just have to keep your eyes peeled.

How to schedule reboots on stand-alone PCs

In my Mar. 2 article, I described how to completely disable reboot reminders or, preferably, re-schedule them to occur every 12 hours, so (if you forget to reboot) you'll see a reminder the next morning, when you're not actively typing. I explained the procedure for users of Windows Server Update Services (WSUS), a free Microsoft program for distributing patches. But reader Charles Little offers a way XP Pro users can re-schedule the reminders without WSUS:
  • "In gpedit.msc, navigate to Computer Configuration, Administrative Template, Windows Components, Windows Update. In that screen, select Re-prompt for restart with scheduled installations. Open this, click Enabled, and then set the time interval in the same dialog."
We haven't yet found a way to control this on XP Home machines. You should also be aware that an IT administrator can restrict the use of the Group Policy editor (gpedit.msc) by individual XP Pro users. In that case, the above trick won't work.

Use Task Scheduler for planned reboots

Andy Helsby recommends a way to make patch-install reboots fairly painless -- even when you can't physically be present at a server that needs rebooting:
  • "I have a couple of sites where I don't have remote access to the server out of hours but also need to install patches and reboot out of hours.

    "I install the patches as late as I can in the day, normally after most people have gone home. At this point, the reminders start appearing, but I can't reboot the server as I still have people on it.

    "I know I can reboot either tonight or the following night, so I schedule a reboot using Task Scheduler or at the command line (the latter is my personal preference). I then stop the Automatic Updates service on the server.

    "The notifications stop and the 'shield warning' icon disappears. When the server reboots, the service is automatically restarted.

    "As Microsoft only releases patches on a monthly basis, I can be reasonably certain that I am not going to miss a new automatic update between now and the scheduled reboot of the server.

    "Note that I only do this for servers that I can't immediately reboot and that I am fairly sure won't have major problems if I install a patch and don't immediately reboot."
Readers Hunt, Harder, Little, and Helsby will receive gift certificates for a book, CD, or DVD of their choice for sending us comments that we printed.

To send us more information about controlling the Windows patch-reboot process, or to send us a tip on any other subject, visit WindowsSecrets.com/contact.

Brian Livingston is editor of the Windows Secrets Newsletter and the coauthor of Windows 2000 Secrets, Windows Me Secrets, and eight other books.

Contents Index

 
 
FORWARDING INSTRUCTIONS

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WINDOWS GIZMOS

New ways to record, watch, store media

Brian LivingstonIn your home, PC and living-room technology continues to blur together. And when you're on the go, new portable devices make it easy to take your data anywhere and everywhere.

HP introduces a hi-def DVD burner for your home theater rack, and BenQ releases a digital projector small enough to fit in your hand. To take all that digital media with you, Seagate introduces a portable, personal storage device built around a 5GB hard drive small enough to fit in your pocket.

HP z556 Digital Entertainment CenterWatch HDTV and burn it on DVDs
Nestled amongst your home-theatre equipment, you might never guess the HP z556 is a powerful Windows Media Center PC. The unit decodes over-the-air high-def signals and records to an ample 250GB hard drive. The internal DVD drive (standard, not high-def) is compatable with both flavors of R and RW DVDs and supports Lightscribe to etch a label image onto any DVD you burn. The z556 also sports 7.1 audio output. HP z556 Digital Entertainment Center

BenQ CP120 Wi-Fi projectorPalm-sized projector: business or pleasure?
The BenQ CP120 projector offers big-screen punch. But weighing only 2.9 pounds (1.3kg), it won't break your back hauling it to your next meeting. The CP120 runs at a native 1024x768 resolution and supports both 4:3 and 16:9 aspect ratios. Built-in wireless 802.11 a/b/g allows you to run presentations from a laptop without hooking up any cables. While the CP120 is clearly aimed at business professionals, its tiny size makes it small enough to serve as a modest portable home-theater system. BenQ CP120 Micro-Portable Wi-Fi Projector

imageTake it with you in a Seagate portable
The Seagate Pocket Drive lets you take all of your data (or at least 5GB of it) anywhere you want. With a 2MB cache and a USB 2.0 connection, the disk has room and speed to spare for backup files, music collections, videos, or just about anything else. The retractable USB cable provides power, so you don't need to carry a bulky AC adaptor. It's a bit larger than your average Flash drive, but at roughly 90 bucks, it's one of the cheapest and fastest portable storage devices around. Seagate Pocket 5 GB Hard Drive

——————
For non-U.S. sources of information on a product reviewed above, enter the model name into a search box at one of the following links: Canada / U.K. / Elsewhere

Windows Gizmos reviews only recently released products that create new market categories. Once enough competing products have emerged for comparative tests to be conducted, the results will be summarized below in the Index of Reviews.

Contents  Index

 
 
INDEX OF REVIEWS

Best picks for LCDs, digicams, smartphones

Vickie StevensLCDs are getting wider and cheaper, thin is "phat" for digital cameras, and smartphones threaten to make laptops, cell phones, and MP3 players extinct.

Slim LCDs continue gaining in popularity as screens get bigger and prices get smaller. Strong monitor contenders from Gateway, Apple, Dell, and HP take the top honors in the latest reviews. In the digital camera space, both Canon and Casio boast two models that have claimed the top ratings this month. And, when it comes to smart phones, PalmOne and T-Mobile prove they're no dummies.

20- TO 24-INCH LCDs
LCD competition continues heating up
Apple Cinema Display Dell UltraSharp 2405FPW Gateway FPD2185W HP LP2065
Handheld Computing and Digital Camera Magazines give Apple's 20" Widescreen Cinema Display a near-perfect score. Like other products named after a fruit, however, you'll pay a hefty premium for this monitor. Meanwhile, Dell's 24" LCD, top-rated by CNET and CPU Magazine, is priced comparably to the Apple but is considerably larger. For big-screen fanatics with smaller budgets, Gateway's 21" widescreen LCD and HP's 20" LP2065 come in a couple hundred dollars below Apple and Dell's offerings.
Apple Cinema Display (Handheld Computing, Digital Camera Mag)
Dell UltraSharp 2405FPW (CPU Magazine, CNET)
Gateway FPD2185W (PC Mag, Extreme Tech)
HP LP2065 (Maximum PC)
Link to all ratings and full reviews

ULTRACOMPACT CAMERAS
Casio and Canon crush camera competition
Canon Powershot SD500 Casio Exilim EX-Z750 Casio Exilim EX-S500 Canon PowerShot SD550
Canon's Powershot SD500 (photo 1) has earned top ratings in three different tests, but the newer SD550 Digital Elph is coming on strong, already winning an Editors' Choice from PC Magazine. In the Casio lineup, the EX-Z750 (photo 2) boasts a little more pixel-pushing horsepower than its sibling, the EX-S500. The 750 has earned top scores in two tests, but the 500 is considerably more compact and stylish.
Canon Powershot SD500 (Maximum PC, Digital Photography, Laptop Mag)
Casio Exilim EX-Z750 (Handheld Computing, PC World)
Casio Exilim EX-S500 (Digital Camera Magazine)
Canon PowerShot SD550 Digital Elph (PC Mag)
Link to all ratings and full reviews

SMART PHONES
PalmOne and T-Mobile rule in smart phones
PalmOne Treo 650 T-Mobile SDA T-Mobile Sidekick II
The PalmOne's Treo650 (photo 1) remains one of the most popular picks for smart phones, but T-Mobile has some strong offerings as well. T-Mobile's SDA (photo 2) is the most compact of the new entries, while the Sidekick II offers a slick, landscape-oriented screen and wide, thumb-powered keyboard. All three devices combine Wi-Fi, media playback, PDA functionality, and e-mail with a host of extras.
PalmOne Treo 650 (CNET, Wired Test, Cell Phone Handbook)
T-Mobile SDA (Mobile Tech, PC Mag)
T-Mobile Sidekick II (Mobile Mag, Cell Phone Handbook)
Link to all ratings and full reviews

——————
For non-U.S. sources of information on a product reviewed above, enter the model name into a search box at one of the following links: Canada / U.K. / Elsewhere

The Index of Reviews summarizes only head-to-head comparative tests by respected industry reviewers, not individual ratings of single products.

Contents  Index

 
 
THE SECURITY BASELINE

Linksys releases WRT54GL firewall for add-ons

By Brian Livingston

The popular Linksys WRT54G wireless router/firewall, which has been featured in the Security Baseline for months due to its top ratings, has undergone a version change that may affect power users.

Since its introduction in 2003, the Linksys WRT54G has run a version of the Linux operating system. Because of the openness of this OS, various independent parties have written extensive add-ons for the router. These firmware upgrades enhance the device with features like bridging and Radius authentication, as explained in a Wikipedia listing.

Version 5.0 of the WRT54G, released near the end of 2005, replaced Linux with a proprietary operating system called VXWorks. This lowered Linksys's costs, since the new OS means only half as much system RAM and Flash memory is required in the unit. But this made a great deal of third-party add-on software incompatible with version 5.0.

The bottom line: If you plan to use the firewall right out of the box, without installing third-party add-on software, the WRT54G is fine. But if you're in the habit of replacing the firmware, you should instead purchase the new Linksys Wireless-G WRT54GL (the L is for Linux). This downward-compatible model currently has a street price about $10 higher than the WRT54G.

For an analysis of which software is compatible with which versions of the router, see the Wi-Fi Planet tutorial. For more on all things Linksys, visit LinksysInfo.org, an independent site.

My thanks to reader Bob McDonald, who'll receive a gift certificate for a book, CD, or DVD of his choice for his research assistance on the WRT54GL.

The Security Baseline as it stands

Based on the latest published tests, the best four products to give your PC comprehensive protection against hackers are (1) a Linksys hardware firewall, (2) ZoneAlarm Security Suite 6 (or Panda Platinum Internet Security, which recently received a high rating in PC World tests), (3) Webroot Spy Sweeper for antispyware protection, and (4) an update-management tool of your choice. See details below.

Linksys WRT54G Router
1. Hardware firewall. For small-office Wi-Fi networking, the most affordable secure firewall is the Linksys Wireless-G WRT54G router (left, about $60 USD street), which also offers four ports for wired Ethernet. If you wish to install third-party Linux firmware, get the WRT54GL ($70). To cover more than a few adjacent rooms, consider the Linksys WRT54GX ($160), which doubles the usual "g" range. Be sure to enable WPA or WPA2, either of which provide strong Wi-Fi security. The WRT54G and WRT54GX are PC Magazine Editors' Choice winners.

ZoneAlarm Security Suite 6
2. Security suite. ZoneAlarm Security Suite 6 (left, $60 street) is rated as the best all-in-one software firewall, antivirus program, and antispam filter — now with antispyware scanning and Windows OS kernel protection. It's received Editors' Choice awards from both PC Magazine and CNET. With the ZA Security Suite, there's no longer any reason to purchase separate antivirus, antispam, and software-firewall applications. (Turn off ZA's real-time spyware protection so this can be handled by your antispyware program, shown below.) Note: One magazine, PC World, recently rated Panda Platinum Internet Security higher than ZA Security Suite.

Webroot Spy Sweeper
3. Antispyware program. For individual PC users, the most effective remover of spyware is Webroot Spy Sweeper 4.5 (left, under $35 per year), according to comparative tests published by PC Magazine. The previous version, 4.0, was also top-rated in tests by PC World. (Note: PC Mag has also given an Editors' Choice to Encore PC Tools Spyware Doctor 3.2.) For businesses that are looking for a centrally managed solution for 10 or more seats, Webroot's Spy Sweeper Enterprise ($240 per year for 10 users) has won the latest comparative review by Windows IT Pro and was rated a Best Buy by SC Magazine.

GFI LANguard Network Security Scanner
4. Update management. Individual users should opt into the new, free Microsoft Update, an improvement over Windows Update. You should also turn on the auto-download features of any installed apps you may have. For small to medium networks, Microsoft provides the free WSUS (Windows Server Update Services), which automates the downloading of critical patches for Windows, Office, and Exchange. For larger businesses, GFI LANguard Network Security Scanner (left, $375 for 25 users) is a broader product, top-rated by WindowSecurity.com and MCSE World. The latter site also publishes a helpful tutorial on LANguard NSS and NetChk Protect ($190 for 5 users).

——————
For non-U.S. sources of information on a product reviewed above, enter the model name into a search box at one of the following links: Canada / U.K. / Elsewhere

The Security Baseline section appears in every issue. It summarizes the top ratings of trusted reviewers in four categories of products that every PC needs for protection against threats.

Contents  Index

 
 
HERE'S A TIP
                                                               
You're reading the free version of the Windows Secrets Newsletter
Subscribers to the paid version receive additional information in each issue. Some of the extras this week are:

Woody Leonhard
Woody Leonhard / Woody's Windows. You get a pointed look at Microsoft's operating system through our guru's flat screen:
  • Vista 5308: through a glass, darkly
  • What you see — and what we'll get
  • Virtual folders morph into saved searches
  • Menus become a hidden feature

Chris Mosby
Chris Mosby / Over the Horizon. The steps you need to take NOW to protect yourself, because patches aren't yet available for some known threats:
  • Windows flaws from server to client
  • IIS can help hackers break in
  • Visual Studio flaw could threaten developers
  • IE issue with Java applets causes DoS

Susan Bradley
Susan Bradley / Patch Watch. We tell you which official patches have problems and, more importantly, how you can work around them:
  • More than just two patches this week
  • Will Office patches prevent the next worm?
  • Outlook patch fixes MS06-003 problem
  • Hotmail patch for IE7 beta is troubling

Ryan Russell
Ryan Russell / Perimeter Scan. How you can use free or commercial software to automate patching and upgrading, whether you're responsible for 5 PCs or 50,000:
  • Perfect your patch process
  • Fully automatic, or semi-auto?
  • Antivirus apps firing out of control
  • Reboot early and often

Paid subscribers can access all old and new paid newsletter content
Make a contribution to support our research into Windows and you'll immediately be able to read and search through scores of valuable articles. In addition, paid subscribers are entitled to download valuable content that we license for you at least once every calendar quarter.

To upgrade, simply make a contribution of any amount you choose
If you do this by March 29, 2006, you'll instantly be sent the full, paid version of today's newsletter.

To upgrade to the paid version of Windows Secrets, please visit WindowsSecrets.com/upgrade. Thanks in advance.

Contents  Index

 
 
ELECTRONIC BOOKSHELF — new e-books from the editors

Spam-Proof Your E-Mail Address, 2nd Ed.
Spam-Proof Your E-Mail Address, 2nd Ed.
This 32-page e-book by Brian Livingston gives you step-by-step instructions that can eliminate 97% of the spam that would otherwise clog your e-mail account. You could call it "Livingston's Spam Secrets." The PDF-format e-book is the result of months of experiments and tests we conducted. We now receive little or no spam to the addresses we used as guinea pigs. These tests show that you can actually reduce your volume of spam to practically nothing, not just battle an unstoppable and ever-growing flood. The methods we describe work with Windows, Apple, and Linux and don't require any filters or block lists — but you can use those in addition to the book's techniques, if you wish. More info

Contents  Index

 
 
USEFUL LINKS

The business of specialized search
Businesses that offer poor search features — or none at all — may be missing out on more than they think. Two competing firms offer free, customized search engines that may fit your needs. (By Brian Livingston, Datamation) More info

The state of the silent PC
A small manufacturing company recently started shipping a new kind of PC case that emits almost no audible noise whatsoever. Its components stay cool without the need for fans of any kind. (By Brian Livingston, Datamation) More info

Contents  Index

 
 
WACKY WEB WEEK

Roomba plays Frogger
Hacked Roomba plays Frogger in traffic
The wacky guys at Make Magazine must have had way-y-y too much time on their hands last week. Not only did they retrofit one of those Roomba robotic vacuums so it could be remote-controlled via Bluetooth. Then they covered it in green cloth and played Frogger with it late at night on a busy street in Austin, Texas.

You remember Frogger — that '80s video game in which a lowly amphibian must hop its way across a freeway without getting flattened? It must be much more exciting when real cars are whizzing by.

It's hard to believe that the magazine would risk actual drivers' lives in a stunt like this. So the photos must have been faked. Well, judge for yourself. See the photos

Contents  Index

 
 
INDEX

Use the index below to jump to any topic

TOP STORY
Readers respond on controlling reboots
Remote Desktop causes unexpected restarts
Symantec Ghost triggers reboots, too
How to schedule reboots on stand-alone PCs
Use Task Scheduler for planned reboots

WINDOWS GIZMOS
New ways to record, watch, store media
Watch HDTV and burn it on DVDs
Palm-sized projector: business or pleasure?
Take it with you in a Seagate portable

INDEX OF REVIEWS
Best picks for LCDs, digicams, smartphones
LCD competition continues heating up
Casio and Canon crush camera competition
PalmOne and T-Mobile rule in smart phones

SECURITY BASELINE
Linksys releases WRT54GL firewall for add-ons
The Security Baseline as it stands

WOODY'S WINDOWS
Vista 5308: through a glass, darkly
Sifting through the versions
What you see — and what we'll get
Virtual folders morph into saved searches
Menus become a hidden feature
Security in your lap?
Outbound firewall steeped in mystery
Where's my up-arrow?
Dual-boot on newer machines goes bye-bye
Build 5308 secrets

PATCH WATCH
More than just two patches this week
Will Office patches prevent the next worm?
DACLs may raise your hackles
Outlook patch fixes MS06-003 problem
ISA 2004 SP2 hotfix corrects Web access
Support hours extended for Old World admins
Hotmail patch for IE7 beta is troubling
Genuine Advantage download conflicts with MU

OVER THE HORIZON
Windows flaws from server to client
IIS can help hackers break in
Visual Studio flaw could threaten developers
IE issue with Java applets causes DoS

PERIMETER SCAN
Perfect your patch process
Fully automatic, or semi-auto?
Antivirus apps firing out of control
Reboot early and often

ELECTRONIC BOOKSHELF
Spam-Proof Your E-Mail Address, 2nd Ed.

USEFUL LINKS
The business of specialized search
The state of the silent PC

WACKY WEB WEEK
Hacked Roomba plays Frogger in traffic

YOUR PREFERENCES
About your subscription

Contents  Index

 
 
ABOUT YOUR SUBSCRIPTION

The Windows Secrets Newsletter is published twice a month on alternating Thursdays. Issues appear 2 days and 16 days after Microsoft Patch Tuesday (the 2nd Tuesday of each month). Only the first issue of the month is published in August and December to allow vacation breaks. A short "news update" is sometimes published between regular newletters.

Publisher: WindowsSecrets.com LLC, 300 Queen Anne Ave. N. #456, Seattle, WA 98109 USA. Vendors, please send no unsolicited packages to this address (readers' letters are fine).

Editor: Brian Livingston. Contributing Editors: Susan Bradley, Woody Leonhard, Chris Mosby, Ryan Russell. Research Director: Vickie Stevens. Program Director: Brent Scheffler.

Trademarks: Windows is a registered trademark of Microsoft Corporation. The Windows Secrets series of books is published by Wiley Publishing Inc. The Windows Secrets Newsletter, WindowsSecrets.com, WinFind, Windows Gizmos, Index of Reviews, Security Baseline, Briefing Session, Windows Patch Watch, Perimeter Scan, Update Management, and Wacky Web Week are trademarks and service marks of WindowsSecrets.com LLC. All other marks are the trademarks or service marks of their respective owners.

How to subscribe: Anyone may subscribe to this newsletter by visiting WindowsSecrets.com/info.

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