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JULY 10, 2003 - Issue 9

Get a book of Windows tips
With this issue, I've licensed the rights to a book of Windows tips that I'm sure you'll enjoy. All subscribers to the free version of Brian's Buzz on Windows who upgrade to the paid version by July 16 will be sent a secret code via e-mail on July 17. This will entitle you to download the book at no additional cost. For details, see the section below entitled "Here's a Tip" - or simply click this link to upgrade: WindowsSecrets.com/upgrade. --Brian Livingston


TOP STORY - info you need to make Windows work

Known issues afflict Windows 2000 SP4

By Brian Livingston

For those of you running installations of W2K, Microsoft released Service Pack 4 for Windows 2000 Professional, Server, and Advanced Server on June 26. It's too soon to tell whether this upgrade will exhibit the kind of serious problems that've plagued Service Pack 1 for Windows XP. (For the latest on SP1, see "Solve your XP network headaches" in the June 19 issue of Brian's Buzz.)

But for those brave souls who decide to (or are ordered to) apply SP4 to an installed base of Windows 2000 machines, there are already some pointers from Microsoft on which "gotchas" will hit you:

.Net Framework 1.0 programs won't run. Programs written with Microsoft's .Net Framework 1.0 (or Visual Studio .Net itself) unceremoniously crash under SP4. This occurs if you log on without administrative rights to a Terminal Server running Windows 2000 with SP4 installed. Microsoft Product Support Services has a hotfix - or you can eliminate the problem by upgrading to .Net Framework 1.1. More info

Norton Internet Security 2001 is incompatible. Internet Explorer fails to load Web pages and Microsoft NetMeeting notifications (which are usually immediate) are delayed for several minutes if Norton Internet Security 2001 is installed on Windows 2000 and SP4 is applied. The fix is to upgrade NIS. (The same problem and fix also applies to Norton Personal Firewall 2001.) More info

Exchange Server can't start its Key Management Service. Installing SP4 on Windows 2000 causes Exchange Server 2000 with SP3 to lose the ability to load its key database. Microsoft has a workaround, which involves defragmenting the database. More info

For details on how to obtain SP4 for Windows 2000 (as well as Service Packs 3, 2, and 1, for that matter), see Microsoft's Knowledge Base article 260910. For more details on other known issues with SP4, see 813432.

Bruce Kratofil, the editor of BugBlog (and a co-author with me of Windows 2000 Secrets), has interesting cautions about SP4 at his blog, and he promises to tell all as additional problems surface.

To send me more information about this, or to send me a tip on any other subject, visit WindowsSecrets.com/contact.


THIS WEEK'S HOT TIPS - news of the world of Windows

You can fix XP's slow discovery of other computers
In the June 19 issue of Brian's Buzz, I reported on Alan Chattaway's success in solving Windows XP's extreme slowness in copying files to (and printing to printers attached to) non-XP computers. The cure involved replacing a network hub with a switch.

Reader John Meyer was also quoted in that same issue, describing XP's slow-file problem in his own words. After I printed Alan's comments on his cure, John sent me a deeper analysis of the difficulty, which the hub-to-switch switcheroo merely hides:

  • "As your reader, Alan Chattaway, pointed out, the problem did not exist until he upgraded to XP. The change from hub to switch is probably simply causing some threshold to be reached that masks the underlying problem.

    "In a similar vein, a few people have reported that changing the NIC [network interface card] also cures the problem, even though there was no problem using the same computer/NIC combination prior to upgrading to XP.

    "Thus, the packet fragmentation is being caused by something in the way that XP interacts with a 98 machine, and he hasn't really gotten to the bottom of why this happens only between XP and 98/Me, nor has he provided a real solution, if indeed there is one. This is not meant to be a knock, but simply to point out that we don't really know yet what is going on, or how to fix it in software.

    "I'm not a Microsoft conspiracy kind of guy, but several people who have posted online comments about this problem take the position that Microsoft intentionally slows down interaction with older Windows computers to force everyone to upgrade to XP."

Conspiracy theories aside, an enormous amount of interest was generated among my readers by a different comment by John that I'd printed in the June 19 issue. Describing the XP file slowdown that Alan had managed to solve, John said in passing:

  • "This is a different problem from the slow browsing problem, where it takes XP a long time to 'discover' computers on the network. That problem can be fixed with a Registry change."

I received scores of messages from readers who were plagued with XP's slow-discovery problem and were desperate for the Registry change, which they'd never managed to find on their own. Here's John's description of the fix:

  • "The problem itself [as it affects Windows 2000 discovery] is documented in Microsoft Knowledge Base article 245800 (although MS provides no solution).

    "Slow discovery of other computers is just as widespread as the more serious performance issue [of XP's file slowness], but is easily fixed. The fix is well documented in many different forums. It involves going to the following section of the XP registry:

    HKEY_LOCAL_MACHINE / Software / Microsoft / Windows / Current Version / Explorer / RemoteComputer / NameSpace

    and then deleting the key

    {D6277990-4C6A-11CF-8D87-00AA0060F5BF}

    "This solution is described in many places, including Earth Village, Experts-Exchange, and Practically Networked."

Deleting the registry key that John describes has the effect of disabling Scheduled Tasks. This is a process that Windows 2000 and XP use to search remote computers to see if they have any pre-scheduled events. That's a nice idea, but few people use it and the search slows down Windows Explorer by up to 30 seconds. Deleting the key eliminates this delay and also speeds up both Windows Explorer and Internet Explorer in general.

My thanks to both Alan and John for their advice on these subjects.

  Brian's Buzz on Windows

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Price Watch
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6. Adobe Photoshop 7.0 Classroom in a Book, Jun 2002, List: $45.00, Price: $31.50

7. Newton's Telecom Dictionary, 19th Edition: Covering Telecommunications, Networking, Information Technology, Computing and the Internet, Mar 2003, List: $34.95, Price: $24.47

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RECOMMENDED READING - my book reviews of tech topics

The Unusually Useful Web Book The Unusually Useful Web Book: let's see how your site rates
June Cohen has finally put a book together that isn't just about the technical details of making a Web site. Instead, her effort focuses on how to make your corporate or small-business site perform a beneficial function: making people want to visit and interact with it. Reading this won't make you a genius, but it just might wake you up to some unusual aspects of presenting yourself on the Web. More info

How to Do Everything with Paint Shop Pro 8: first you need a link
I wrote last issue about Dave Huss's book on the new version of Paint Shop Pro that's just come out, release 8. But my link to further information about the book was broken. Here's the correct link: More info


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HERE'S A TIP - you'll get a better newsletter if you choose the paid version

You're reading the free version of Brian's Buzz on Windows
If you upgrade to the paid version by July 16, you'll receive a secret code by e-mail on July 17 that entitles you to download a special book of Windows tips. The book is entitled "Lockergnome's Windows XP Training Manual" - an e-book in PDF and plain-text formats containing the 50 top tips from Lockergnome.com, a site full of high-tech advice. Thousands of people have already purchased this book, but paid subscribers to Brian's Buzz will get it at no additional cost.

Paid subscribers to the newsletter receive the opportunity to download valuable books or software once each calendar quarter. I pay to license the rights to these things so my supporters can get them at no additional cost. Besides these quarterly bonuses, paid subscribers also receive a longer version of Brian's Buzz with premium information. Some of the extras this week are:

  • Fix XP slowdowns. I cover three little-known ways to eliminate XP's file sluggishness and slow network discovery, in addition to the methods described in the Hot Tips section, above.
  • Three new Microsoft holes and patches. The most critical of these can affect users who merely receive a crafty e-mail message.
  • Free preview of a breakthrough app. If you don't like slogging through the same Web sites every day, an innovative creation can do it for you.
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WACKY WEB WEEK - playing for you the Internet's greatest bits

Sean Connery currency Sean Connery looks great on Iranian money
There's talk of printing new currency for the shell-shocked nation of Iraq. Perhaps the new design that's floating around the Internet for Iran's cash will show the way. The wags at Aref-adib.com, a blog on Iranian politics, have published a picture of Sean Connery, left, gracing a new-style Iranian bill, enscribed in Arabic, of course. With his white beard, the actor looks just like an ayatollah. The site also shows what Iranian money would look like if its revered leader was George W. Bush. But that's a bit too close to the heart of the matter for some tastes.


 
   
 
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