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Still Not Getting The Messages

Can you help me? I lost my entire INBOX at Outlook Express - 650 folders. I have been trying to use DBXtract. I have been successful with recovering some of the files. Others give me an 'extracted' comment but nothing is transferred. I have to do this manually. Sandy Hart

The $5 shareware DBXtract is designed primarily to extract e-mail from known-good Outlook Express database files (DBX files) and save them as *.EML files in order to prevent corruption and for easier archiving. It also recovers deleted messages. It can *prevent* the problem you're having by moving your e-mail out of the error-prone DBX format--- and sometimes it can recover e-mail from corrupted DBX files ( http://langa.com/newsletters/2002/2002-01-28.htm#4 ). But that's not the program's primary function.

Fortunately, there are other steps you can take to fix broken DBX files.

Compacting your Outlook Express folders can either fix mildly corrupted DBX files or further damage more severely corrupted ones. So the first step is to make backup copies, then compact your folders to see if that does the trick. Find the folder that holds all your DBX files, and make copies of all them into a second folder. (Here's how to find them: From any open folder in Windows, choose Folder Options from the Tools menu, click on the View tab, select the "Show hidden files and folders" radio button, then click OK. Run a search from the start menu and look for files with the filename *.dbx. Once it finds them, right-click on one of the DBX files and choose Open Containing Folder from the context menu.) Now that you have two copies of every DBX file, go ahead and attempt to compact.

To compact your folders, choose Options from the Outlook Express Tools menu. Choose the Maintenance tab and click the Clean Up Now button. Click the Compact button. When it's done, click Close, then OK, and see if all e-mail is viewable.

If this doesn't work, return the DBX copies to the original folder and overwrite the now compacted originals.

If the free approach didn't work, you may have to buy one of the many Outlook Express repair and recovery programs, many of which have free trial periods. Here's a list of some of the available tools in random order:

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